Account Recovery

Forgot your Olympic Oval Password?

If you wish to reset your UofC IT account or eID, please click here.

Before you can reset your password, please have the following information ready:

Your Username
Your Date of Birth
The answer to your Personal Verification Question

Step 1 of 2: Verify Your Identity
We will need the following information before we can ask you about your personal verification question:

Username

Date of Birth

The DOB cannot be a future date.

Back to Login

Forgot your Username?

There are several ways to log in:

eID - (firstname.lastname)
IT Username - (username@ucalgary.ca)
Your home email address with your Olympic Oval password

If you want to login with your Olympic Oval member ID and password:

Contact the Olympic Oval at 403-220-7954 or oval@ucalgary.ca
A temporary password will be emailed to you
Enter your ID and temporary password, then log in
You will be prompted to create a new password

Don’t Have an Account Yet?

If you do not have a University of Calgary eID, IT account, or Olympic Oval account, creating one is simple. Click here to create an account!